Contact information
Contact Information
We’re here to help.
Whether you have a question about our products, your order, or our skincare technology, our team at Kósmopellis MENA is ready to assist you.
📍 Company Information
Company Name: Sollicare L.L.C-FZ
License Number: 2529033.01
Tax Registration Number (TRN): 104970222600001
Registered Address:
Meydan Grandstand, 6th Floor, Meydan Road,
Nad Al Sheba, Dubai, United Arab Emirates
Free Zone: Meydan Free Zone (Dubai)
Manager: Selma El Mokhfi
✉️ Customer Support
For all inquiries related to:
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Orders and shipping
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Returns and refunds
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Partnership or distribution opportunities
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Product information or technical details
Please contact us at:
📩 support@kosmopellis.ae
Our team will respond within 24 to 48 business hours (Sunday–Thursday, 9:00 AM – 6:00 PM, Gulf Standard Time).
📦 Returns & Exchanges
Before returning any item, please visit our Return & Refund Policy for full details on eligibility and process.
Only items purchased directly from www.kosmopellis.ae are eligible for return.
💬 Press & Collaborations
For press inquiries, partnerships, or influencer collaborations, please email:
📧 contact@kosmopellis.ae
📱 Follow Us
Stay connected with Kósmopellis:
Instagram — @kosmopellis.mena
TikTok — @kosmopellis.mena
🕒 Business Hours
Sunday – Saturday: 9:00 AM to 6:00 PM (GST)
Kósmopellis MENA — Sollicare L.L.C-FZ
Luxury Dermocosmetics. Scientifically Proven. Made for Every Skin.